9-1-1 Services Restored for Verizon Customers |

UPDATE: The Lyon County Sheriff's Office says 9-1-1 services have been restored for Verizon customers.

Sparks Police says it's been restored for their area as well.

We're still waiting to hear from the other agencies at this time.

Per Verizon, their 911 services have been restored and you should be able to contact 911 with no issues.

— LCSO Dispatch (@LCSODispatch) June 19, 2019

The Sparks Police Department says for customers with Verizon Cell phone service, the 9-1-1 function is not available. 

They said it's due to a main switch going down in Stockton. 

Sparks Police says residents should use the non-emergency number at (775) 353-2231 if you need the police, fire or paramedic assistance in the Sparks city limits until further notice.

They said there is currently no time frame fore the service to be back up and running.

The Lyon County Sheriff's Office says if you have an emergency call in their area, call (775) 463-6620 or use a different phone or land line.

Here's a list of other numbers to call in case of emergency:

  • Reno Police: (775) 334-2121 or (775) 334-2677
  • Washoe County Sheriff's Office: (775) 785-9276
  • Storey County Sheriff's Office: (775) 847-0950

!Advisory!
At 3:15pm Verizon Wireless switch has lost the ability to relay calls to 9-1-1 from Verizon Wireless callers in the Reno, Sparks, Washoe County areas. Regular phone calls are not affected at this time. Verizon is working to resolve the issue. Standby for more info.

— Reno Police (@RenoPolice) June 18, 2019

!Advisory cont!
If you are unable to get through to 9-1-1, please use the following numbers for your service area:

Reno Public Safety Dispatch: (775) 334-2121 or (775) 334-COPS
Washoe County Dispatch: (775) 785-WCSO
City of Sparks Dispatch: (775) 353-2231

— Reno Police (@RenoPolice) June 18, 2019

Verizon 911 is currently experiencing an outage until further notice and you are unable to make 911 calls from a Verizon cell phone. If you have an emergency please call 775-463-6620 or use a different phone or a land line.

— LCSO Dispatch (@LCSODispatch) June 18, 2019

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